Samsung Rolls Out ‘Shop by Appointment’ for Consumer Safety and Convenience as part of ‘We Care for You’ Program – Samsung Newsroom IndiaJune 12, 2021
New shopping experience at Samsung Exclusive Stores with safety and health as priority
Consumers can WhatsApp ’Book’ to 9870-494949 for easy service and to avail exclusive benefits
Samsung, India’s most trusted smartphone brand, today announced new consumer initiatives as part of its ‘We Care for You’ program. These new initiatives will ensure safety, health and convenience of consumers looking to buy Samsung products. Consumers can now ‘Shop by Appointment,’ a new feature that allows them the freedom to book an online shopping appointment via WhatsApp for hassle-free experience at their nearest Samsung Exclusive Store. Consumers can also avail additional offers like Samsung Student Advantage program, Samsung Referral Advantage Program and Samsung Smart Club Membership while shopping at Samsung Exclusive Stores.
“At Samsung, consumer safety and health remain our top priority. That’s why we launched the ‘We Care for You’ program, which focusses on offering consumers best-in-class products and services with worry-free and safe shopping experience. The newly-launched ‘Shop by Appointment’ service allows consumers to book a personal shopping appointment at their nearest Samsung Exclusive Store. Consumers can also book a home demo or home delivery service and experience Galaxy devices from the comfort of their homes. These services can be booked easily via WhatsApp by sending ‘Book’ to 9870-494949 and customers can avail number of exclusive benefits that are lined up for them. We are hopeful that our consumers will utilize these services and benefits and stay safe and healthy,” said Mohandeep Singh, Senior Vice President, Mobile Business, Samsung India.
List of consumer-centric initiatives part of ‘We Care for You’ program
Appointment Shopping Service – Consumers can book an online appointment to shop at their nearest Samsung Exclusive Stores via ’Shop by Appointment’ portal. Once the appointment is confirmed, the customer can visit the store as per the appointment slot for one-on-one interaction with the store executive. Samsung Exclusive Stores follow all safety guidelines including daily disinfection of the store, sanitization of devices, temperature check of staff and consumers and more.
- Easy Connect via WhatsApp – To ensure safety and comfort, consumers can easily book appointment services at Samsung Smart Cafe via the WhatsApp Channel. Consumers need to WhatsApp ‘Book’ on the number 9870-494949, and follow simple steps to book an appointment at Samsung Smart Cafe or avail Home Delivery and Home Demo service. The WhatsApp chatbot also provides information about Samsung devices, latest offers, nearby stores among other details.
- Extra Reward Points up to INR 1000 – Consumers who have previously purchased Samsung devices from Samsung Smart Cafe or Samsung Smart Plaza and those who book a service via WhatsApp will be given…