Facebook, Instagram and WhatsApp down for users across USOctober 4, 2021
Facebook, Instagram and WhatsApp were all down Monday for millions of users across the U.S., according to outage site Down Detector.
Both the mobile and web browser editions of the apps were not working as of 11:42 a.m. ET, the site reported.
“We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience,” a Facebook company spokesperson told ABC News.
The company said it’s still experiencing “networking issues” in a statement Monday afternoon. No timeline for a fix has been released.
“Sincere apologies to everyone impacted by outages of Facebook-powered services right now,” the company said in a statement Monday afternoon. “We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible”
The Instagram and Facebook outages come shortly after a whistleblower came forward and claimed to CBS News that the company could do more to protect against hate speech and misinformation but prioritizes profits over its users.
Following the Sunday “60 Minutes” interview with the whistleblower, identified as Frances Haugen, a data scientist, the company put out a statement defending itself.
“We’ve invested heavily in people and technology to keep our platform safe, and have made fighting misinformation and providing authoritative information a priority,” the company said in a statement. “If any research had identified an exact solution to these complex challenges, the tech industry, governments, and society would have solved them a long time ago.”
After the whistleblower’s identity was made public, Sens. Richard Blumenthal, D-Conn., and Marsha Blackburn, R-Tenn., announced the Senate will hold a hearing in the Senate Consumer Protection Subcommittee Tuesday to hear from Haugen about Facebook and Instagram’s impacts on young users.
Facebook’s stock took a severe hit Monday following the whistleblower’s revelations and the outage, recording its worst day of the year. At closing, the stock was trading at $326.23 a share, down 16.78 points or 4.89%.
The situation promoted other social media sites to make some fun jokes.
Twitter’s official account tweeted, “Hello literally everyone,” Monday afternoon.
The tweet prompted several funny replies from other major accounts, including McDonald’s, Burger King, and Starbucks, which tweeted, “Perfect time for a coffee break.”
Twitter users later on Monday reported some issues with the app due to an increase in users, but Twitter’s support page said the matter was fixed.
“Sometimes more people than usual use Twitter. We prepare for these moments, but today things didn’t go exactly as planned. Some of you may have had an issue seeing replies and DMs as a result. This has been fixed. Sorry about that!” Twitter Support