Air Travel Consumer Report: April 2020 NumbersJune 26, 2020
Date: Friday, June 26, 2020
WASHINGTON – The U.S. Department of Transportation today released its June 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of April 2020. The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer.
The Coronavirus Disease 2019 (COVID-19) public health emergency has resulted in significant changes to airline schedules and operations, contributing to airlines’ on-time performance and cancellation statistics in April 2020.
The 10 marketing network carriers reported 331,238 scheduled domestic flights in April 2020 compared to 701,278 flights in March 2020 and 668,259 flights in April 2019. Of those 331,238 scheduled flights, 41.3% were canceled, resulting in an on-time arrival rate of 55.7%, the lowest monthly on-time arrival performance since reporting began in 1987. Also, the carriers reported operating an all-time monthly low of 194,390 flights in April 2020, compared to a previous low of 370,027 in February 1994. The 1994 reports included operational data of only operating carriers and did not include operational data of code-share partners, which are now included in the monthly reports.
A flight is listed as canceled if it was listed in a carrier’s computer reservation system during the seven calendar days prior to scheduled departure but was not operated. Canceled flights are included in calculations of on-time arrival performance.
April On-Time Performance
In April 2020, reporting marketing carriers posted an on-time arrival rate of 55.7%, the lowest monthly on-time arrival rate since reporting of on-time numbers began in 1987. The previous monthly low was 62.7% in both January 1996 and December 2000. More recently, the April 2020 rate was down from both the 74.7% on-time rate in March 2020 and from the 79.8% in April 2019. See April Daily Flights for scheduled flights by marketing network by month.
Highest Marketing Carrier On-Time Arrival Rates April 2020 (ATCR Table 1)
- Hawaiian Airlines Network – 80.9%
- Alaska Airlines Network – 77.3%
- Spirit Airlines – 74.6%
Lowest Marketing Carrier On-Time Arrival Rates April 2020 (ATCR Table 1)
- Allegiant Air – 10.4%
- Southwest Airlines – 47.0%
- Frontier Airlines – 49.6%
In April 2020, reporting marketing carriers canceled 41.3% of their scheduled domestic flights, the highest monthly rate on record. The previous high was 20.2% in September 2001, the month of the 9/11 terrorist attacks. The third…