TELUS Health announces national expansion of LivingWell Companion personal medical alert services to support aging Canadians Toronto Stock Exchange:T

December 4, 2019 Off By administrator

LivingWell Companion


TELUS Health announced today the cross-country expansion of it’s personal medical alert service, LivingWell Companion, through the acquisition of QC-based PERS provider DirectAlert. The emergency response service, with optional fall detection, will give more Canadian seniors and their caregivers the peace of mind they need to continue living active lives and stay at home for longer, aging with dignity.

TELUS Communications Inc

MONTREAL, Dec. 04, 2019 (GLOBE NEWSWIRE) — TELUS Health today announced plans for the national expansion of its LivingWell Companion personal emergency response service (PERS) to support more aging Canadians across the country. Through the acquisition of DirectAlert, a Quebec-based, bilingual PERS company with more than 15 years of experience providing emergency response across Canada, TELUS is now the largest Canadian-owned PERS provider, proudly giving freedom to Canadians who want to live independently at home for longer; while offering peace of mind to their family and loved ones with the assurance of safety and security.

DirectAlert will continue providing service under the new DirectAlert by TELUS Health brand into early 2020, ensuring a smooth transition for current customers so they can continue benefiting from the same consistent, uninterrupted local emergency response experience they’re used to. By early next year, all TELUS PERS customers will be backed by the LivingWell Companion brand nationally and will be supported by increased service capabilities including multi-lingual support and proactive alerting to empower aging Canadians to take control of their own health and live happier and healthier lives.

“In the next ten years, seniors in Canada will make up nearly a quarter of our population in Canada and require considerable support from our healthcare system and their caregivers,” said Juggy Sihota, vice president, Consumer Health, TELUS. “By leveraging the power of technology we can deliver innovative digital tools, such as virtual care or wearable fall detection devices like LivingWell Companion, providing the support and dignity needed to live independently at home for longer while maintaining the freedom to live life to its fullest focusing on the activities they love, while knowing they can still get the help they need in the event of a fall or emergency.”

The TELUS LivingWell Companion Home service, with an optional fall detection feature, provides instant access to emergency assistance 24 hours a day, seven days a week and allows users to speak live with a trained operator in the event of an emergency who can assess the situation and contact loved ones and/or alert emergency personnel to dispatch help right…

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