Customer called a ‘miserable c***’ by cafe after leaving ‘witty’ online review

Customer called a ‘miserable c***’ by cafe after leaving ‘witty’ online review

December 2, 2019 0 By administrator

A customer who wrote an online review of an independent cafe was shocked when he was called a miserable c**t in response.

Neil Masey visited the Marwood Bar and Coffeehouse in Brighton, which other Facebook users had voted 4.5 out of 5.

But unimpressed with what he saw he left what he claims was a “witty comment” but that was met with a strong rebuke from the cafe’s Facebook account.

Mr Masey, who used to run a restaurant in the town, said: “I don’t know why I’m here.

“I’m not 21 anymore, I prefer sitting on a chair rather than a scaffolding plank.

The message on the cafe’s Facebook page

“I don’t like zoning (laptop only areas, laptop-free zones etc), moody teenage servers are NOT cool and I prefer to not pay through the nose for anything (Greggs was busy).”

Someone on behalf of the cafe replied: “You sir are a miserable c**t, stick to Gregg’s.”

The cafe is in Brighton

The posts both appear to have been removed from the site but Mr Masey told the Argus: “I have never been called miserable ever before in my life. I have been called the other thing, but not miserable.

“I am neither of those two things. I was quite taken aback; I have been in business in Brighton for 20 years and had a restaurant for four or five years.

The cafe had a sharp reply to the customer’s comment

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“You would never talk to a customer like that.”

Harry Petrakas director of the cafe said: “Our team are not ‘moody teenagers’, they are talented, charming wonderful individuals.

“We can take negative feedback, but come after our team with snide online Facebook comments, and then we take it personally.”

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