Pot price, breast implant illness, and Bell bill battle: CBC’s Marketplace consumer cheat sheetApril 14, 2019
Miss something this week? Don’t panic. CBC’s Marketplace rounds up the consumer and health news you need.
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Fake account leads to 6-month fight with Bell over bill
When Wing Sum Tang received a notice of overdue payment for a Virgin Mobile account, she knew something wasn’t right. Tang had never held an account with Virgin, nor its parent company, Bell. Despite having proof the account was a fraud, Tang spent six months fighting the $2,400 bill until her name was cleared.
Competition watchdog investigates Bell’s sales practices
On the heels of a CRTC report into misleading and aggressive sales tactics at Bell Canada, the Competition Bureau has launched its own probe. The investigations were sparked by Go Public and Marketplace stories about customers misled into signing up for services that were not what they expected.
Now that it’s legal, pot costs more
Legalization has pushed up the average price of pot, but that’s mostly because the price of legal weed is roughly 57 per cent higher than what’s sold on the black market. New data from Statistics Canada found that legal marijuana sells for an average of $9.99 a gram, while the average for illegal bud is $6.37 a gram — which is actually lower than before legalization.
Did breast implants make them sick?
A group of Alberta women is raising the alarm about a condition called breast implant illness and wants more doctors to recognize it. The women say they struggled to find physicians who believed them and could treat them. Our investigation into the marketing of breast implants includes a woman’s ordeal with breast implant illness, and her journey to have them surgically removed and tested for ruptures or tears.
Equifax’s handling of privacy breach ‘completely unacceptable’
When credit-monitoring service Equifax was hit by a global data breach in 2017, it didn’t do enough to protect the information of its Canadian customers, Canada’s privacy commissioner has found. Among Equifax’s failings were a lack of accountability and inadequate protection for those affected by the breach. We recently looked into how credit monitoring is supposed to work.
Banks and government influenced a report on sales practices
CBC’s Go Public has learned that the federal Finance Department and Canada’s big banks edited a report about banks’ aggressive sales tactics before it was publicly released. Some of the changes weakened consumer protection, even though the report was commissioned to investigate reports of pressure to upsell products to customers. Critics say this shows a too “cosy”…