Travel Insider: Is Yelp any help? Is using TripAdvisor advisable?

January 8, 2012 Off By administrator

Travel Insider: Is Yelp any help? Is using TripAdvisor advisable?
News from Chicago Tribune:

Nowhere is the Internet’s democratic nature clearer than in the user-generated reviews on such websites as Yelp and TripAdvisor.

All it takes to weigh in on a restaurant, hotel, spa, bar, bowling alley — anything, really — is a user name and password. Although they’re a boon for consumers sharing unfiltered ideas and opinions, there are obvious hazards: What can be trusted? How do you know a hotel owner hasn’t put family members or friends up to clogging sites with positive reviews of his property and negative reviews of his competition?

And what should you make of scores that are spread all over the board? Consider, say, the Holiday Inn Select in downtown St. Louis. It recently had nine “excellent” ratings, 25 “very good,” 26 “average,” 18 “poor” and 19 “terrible.”

How can 34 people rate a property above average and 37 say it is below average? Though such sites can be helpful when you’re traveling, more than once I’ve wondered whether…………… continues on Chicago Tribune

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Consumer Watch and Angie’s List records top consumer complaints of 2011
News from WHAS 11:

by Andy Treinen

WHAS11.com

Posted on January 6, 2012 at 5:30 PM

Updated Friday, Jan 6 at 5:42 PM

(WHAS11)  Each year Angie’s List compiles a list of consumer complaints and breaks them down.  Good Morning Kentuckiana’s Andy Treinen shares the results with you.

This is the seventh year in a row home warranty companies find themselves at the bottom of that unenviable list.  In fact, in 2011, 46 percent of people who bought home warranties graded them with either a D or an F.

“…………… continues on WHAS 11

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